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  1. Zendesk
  2. FAQ
  3. Your artwork/file

Your artwork/file

  • File upload specifications
  • How to download and use a template
  • Spot colour: what it is used for and how to create it
  • When and where to upload the file
  • Can I add the FSC™ logo to my printed products to show they are certified?
  • Choose how to create your print file
  • Custom shape cut
  • Customise a Design: use our Designer to create your own project!
  • Design Service: File Creation
  • Design Service: File Revision
  • Design Services
  • Environmental labeling
  • File check process times
  • File not compliant
  • File preview
  • File upload copyright
  • File without graphic: blank material
  • Font Type 3: how to handle them
  • Guidelines for uploading your file (format and number of pages)
  • How can I change an uploaded file?
  • How to authorise a non-confirmed file and proceed with the print
  • How to check if my file has been sent to printing
  • How to correctly create a cut path?
  • How to correctly enhance text?
  • How to create a file with Special Finish
  • How to enhance Gold and Silver Foil Finishes?
  • How to enhance the 3D Varnish finish?
  • How to ensure the text is the correct size for printing?
  • How to prevent some texts from being printed with a default font?
  • How to prevent the template from being printed on your product
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