Marc Voigt

Please note that after the file upload there is an automatic verification on the website and Pixartprinting check also the file before the printing. If the file is not complaint, you receive an err...

Unfortunately it's not possible. Once a file has entered the production process, it's no longer possible to change (advance or postpone) the selected delivery date. Our manufacturing system doesn't...

If you have chosen to print a product with a custom shape (die-cut), it is important to create the cut path following certain guidelines. The shape must be simple, linear, and closed The path s...

We always do our best to respect the delivery date you choose, but for that we need your help! We always do our best to meet your chosen delivery date. Below are some indications that can help us m...

BLEED MARGIN: Where is it located?If you’ve downloaded our template, you’ll notice some colored lines that help you place your design correctly. The bleed is the area between the pink line (the cut...

We're sorry! It's not possible to select a specific courier for your order and we ensure that your goods will be entrusted to the best courier available! Following your order specifications (quanti...

On each product page, you will find the PDF instructions that will guide you through the correct preparation of the print file preparation (with a graphic design program). Use the checklist to quic...

Unfortunately, it's not possible to handle multiple delivery addresses for a single order. If you need to ship the goods to more than one address, you can place multiple orders, giving each one a d...

Depending on the product chosen, we offer you several options to upload or create your print file: Prepare and upload: select this option if you are planning to create a print-ready file following...

Once the order is shipped, you'll be able to track the delivery: You'll receive a notification email about the item(s) already shipped You'll find the shipping tracking information available in yo...