Marc Voigt

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  • File not compliant

    Please note that once your file is uploaded, it undergoes an automatic verification on the website, and Pixartprinting will also review the file before printing. If the file is not compliant, you w...

  • Can I Change My Order’s Delivery Date?

    Unfortunately, this isn't possible. Once a file has entered the production process, we can no longer advance or delay the selected delivery date. Our production system doesn’t allow us to adjust an...

  • Is the delivery date guaranteed?

    We always do our best to meet your selected delivery date. To help ensure your estimated delivery date is accurate, please follow these guidelines: Complete your payment by 7:00 PM ET Upload and a...

  • Can I request a specific carrier for my shipment?

    We're sorry! It's not possible to choose a specific carrier for your order, but we ensure that your package will be handled by the best available option. Based on your order details (quantity, size...

  • Can I have more than one delivery address per order?

    Unfortunately, we’re not able to ship to multiple addresses within a single order. If you need to send items to different locations, please place separate orders, each with its own shipping address...

  • Shipping tracking

    As soon as your order ships, you’ll be able to track its delivery. You'll receive an email notification with details about the item(s) that have been shipped You can also find the tracking informat...

  • I have a print-ready file: when can I upload it?

    If you already have a print-ready file, we ask you to upload it after placing your order, not during the purchase process. Select the product you'd like to order and fill out the quote form. Choose...

  • Guidelines for uploading your file (format and number of pages)

    Here are some helpful tips to make uploading your file as quick and easy as possible. Depending on the product you choose, accepted file formats and the number of pages required may vary. Follow th...

  • How to check if your file has been sent to printing

    Once your file has been uploaded, you can check its progress in production by logging into your account: Go to the "Your Orders" section Select the order you want to check Review the order details...

  • Uploading a file provided by our team

    If our team has helped adjust a file that didn’t meet the required specs, you’ll receive the updated version by email. From there, you can: - Review and confirm the changes made - Upload the corr...