Marc Voigt
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Recent activity by Marc Voigt-
Failed payment
If you weren't able to complete your payment, please contact our customer service to update your payment method or try again with the same one. When retrying with a credit card, make sure to: Doub...
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How to change your payment method
If you need to update your selected payment method, please contact our Customer Service here: we'll be happy to assist you! Payment methods can only be changed if the payment hasn’t been processed...
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How can I avoid Delivery Date changes?
To make sure your selected delivery date stays the same, be sure to complete your payment and upload the correct file(s) by 7:00 PM ET. If payment or file upload is delayed, your delivery date will...
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What currency will my order be invoiced in?
If you’re placing an order on our .com website and shipping to the United States, your quote and invoice will be issued in U.S. dollars ($). If you’re shipping to another country through our .eu we...
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How long do I have to complete my order?
Once you place an order, you have 15 days to finish it by submitting your payment and uploading your print-ready file(s). If you don’t complete both steps within that window, your order will be aut...
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Progressive printing and graphic variations
Currently, we do not offer the option to print variable data on the same material, such as QR codes, identifiers, serial numbers, or unique names (progressive printing) for each individual item. If...
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How do I get a quote?
You can generate a real-time quote directly on our website, with flexible delivery options to fit your schedule. Here’s how to do it: Log in to your Pixartprinting account to see accurate pric...
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Can I recover files that I have uploaded to the Pixartprinting website?
Currently, our platform does not save your files for future use, so we recommend keeping a copy saved on your device for any upcoming print orders. Please note that in "Your orders" section of the ...
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How to cancel an order
If you're canceling an order to update or re-upload your artwork, our customer service team are happy to help you with this. If you've already paid for your order or want to cancel just one item...
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Can shipping and billing address be different?
Yes, you’re billing and shipping addresses can be different as long as they're both within the United States. With your account, you can choose a different billing address (with or without a tax ID...